Referrals
A clear pathway from referral to treatment.
We designed the referral process to be as simple as possible for referring clinicians while ensuring every patient reaches the right consultant without delay.
The Referral Process
Submit the referral
Email or post the completed referral form with relevant imaging and pathology to referrals@wyckoffheights.example. urgent referrals can be made by telephone.
Referral acknowledged
The referral desk confirms receipt within one working day and assigns the case to the appropriate specialty lead for triage.
Triage and appointment
The specialty consultant reviews the referral and, where clinically appropriate, an outpatient appointment is offered within five working days.
Care plan communicated
After the first consultation, a written care plan is sent to the referring clinician including proposed treatment, timeline and follow-up arrangements.
Key Referral Information
Referral email
referrals@wyckoffheights.example
Telephone
+00 000 000 0000
Triage turnaround
Within 2 working days
Routine appointment
Within 5 working days
Urgent response
Within 24 hours
Records transfer
Secure digital exchange
Frequently Asked Questions
What information should a referral include?
How quickly will the patient be seen?
Can I refer directly to a named consultant?
What about emergency referrals?
For Referring Clinicians
A direct line for partners and referral networks.
Dedicated referral desk, medical records exchange and international patient services under one coordinated process.